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SOFTWARE

9. Build Resilient Infrastructure, Promote Inclusive and Sustainable Industrialization and Foster Innovation

Better relationships with software resellers

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SDG Alignment

Target Description

Level of Effort

UN SDG Target

9.4

By 2030, upgrade infrastructure and retrofit industries to make them sustainable, with increased resource-use efficiency and greater adoption of clean and environmentally sound technologies and industrial processes, with all countries taking action in accordance with their respective capabilities.

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Category Assessment

Assessment

Q

Heading 4

(1) Evaluate internal indicators to estimate the labor involved in contracts management, and then compare to the volume of contracts and renewals internally.
(2) Risk: Less visibility into contracts management which increases the risk of governing terms and conditions leading to more risk/pressure on the purchasing company.
(3) Mitigation: Have clear communication pathways and procedures to follow with software resellers, ensuring that the business case always outweighs the risk.

Opportunity

Heading 4

Business:
Resellers can leverage their existing relationships with software suppliers to provide cost savings and higher efficiency for the supply chain through their repeated and direct communication channels.

Strategy Build & Execution

Heading 4

(1) Assess and identify which software would be suitable for a reseller agreement.
(2) Create a bid for software resellers.
(3) Award contract and monitor or track value created.

Supplier Negotiation & Contract

Heading 4

(1) During a bid evaluation: The supplier questionnaire should include questions surrounding data security, the clear establishment of points of escalation, and value creation opportunities.
(2) In the contract ensure to include performance-based pay based on cost savings, risk mitigation clause, request 'submission to quote' turnaround time, customer service, and value creation initiatives (ex: reseller receives two different requests for software with similar function - flags it to contract analyst as a consolidation opportunity)

Supplier Performance & Management

Heading 4

Depending on volume of software contracts, ask for biweekly/monthly/quarterly review/report of performance-based KPIs.

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